Shipping & Delivery

At Grodo, we are committed to delivering your chosen wall art — whether it's digital downloads, printable posters, or framed prints — with care and efficiency. Here's everything you need to know about our shipping policies, delivery times, and available regions.

 

We Ship Worldwide to Over 165 Countries

We are proud to offer international shipping to over 165 countries, ensuring that art lovers across the globe can enjoy our creations. Our fulfillment partner, Printful, enables us to deliver to a wide range of locations.

 

Countries We Ship To Include:

United States 🇺🇸

Canada 🇨🇦

European Union Countries 🇪🇺

United Kingdom 🇬🇧

Australia 🇦🇺

New Zealand 🇳🇿

Japan 🇯🇵

Brazil 🇧🇷

Mexico 🇲🇽

Switzerland 🇨🇭

Norway 🇳🇴

Iceland 🇮🇸

Liechtenstein 🇱🇮

EFTA States (European Free Trade Association) 🇪🇺

Additional Countries: Andorra, United Arab Emirates, Antigua and Barbuda, Anguilla, Albania, Armenia, Angola, Antarctica, and more.

 

Fulfillment and Delivery Times

Fulfillment Time: All orders are processed and fulfilled within 2–5 business days. Over 97% of orders are shipped within 5 business days, and more than 50% are shipped within 3 business days. 

• Delivery Time: Once your order is fulfilled, the estimated delivery time depends on your location and the shipping method selected:

• Domestic Orders (within the same country as the fulfillment center): 1–5 business day.

• International Orders: 1–20 business days

Please note that during peak seasons or due to unforeseen circumstances, delivery times may vary.


Payment Options

We accept a variety of payment methods to ensure a smooth shopping experience:

• Credit/Debit Cards: Visa, MasterCard, American Express, Discover

• Digital Wallets: PayPal, Apple Pay, Google Pay

• Other Methods: Stripe, Klarna (where available)

Please note that Cash on Delivery (COD) is not available for international orders.

 

Shipping Costs

Shipping costs are calculated based on the destination, size, and weight of your order. For a detailed breakdown of shipping rates, please refer to our Shipping Rates

 

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order's status through our Order Tracking Page.

 

Returns and Exchanges

Due to the custom nature of our products, we do not accept returns or exchanges unless the item is defective or damaged upon arrival. For more information, please visit our Returns & Exchanges Page

 

Contact Us

If you have any questions or concerns regarding shipping and delivery, please don't hesitate to contact our customer service team:

• Email: help@mygrodo.com (mailto: help@mygrodo.com)

• Live Chat: Available on our website during business hours